What attracted you to apply for an internship?

After finishing university I felt like I needed an insight into different areas of a business. While working in the Eden shop for the summer I saw there was a position as a Market Research intern – an area of work I was interested in, in a place that I knew I loved. 

What were your main tasks?

I was a key part of the Market Research Team for the summer, helping monitor customer satisfaction amongst visitors. I learnt to create questionnaires, as well as carry out mini interviews with visitors onsite. I also did observations during seasonal events, checking how well visitor flow and way-finding was working, and taking photographs to evidence this. 

What did you gain from the internship?

I definitely feel that working in a customer-facing role helped me become more confident in myself. I also picked up useful computing skills, particularly working with data, and learnt a lot about report writing. It also helped me understand what area of a business I really wanted to go into – and how I could get there. 

What have you gone on to do afterwards?

After my internship finished I was taken on as an apprentice within the team, where I got more in-depth experience of working as a researcher in the tourism industry. 

Find out more about Eden apprenticeships.

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