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Ordering & Delivery

We are currently experiencing a high number of orders therefore delivery may take slightly longer than usual. We apologise for any inconvenience this may cause.

Christmas Delivery

Place your order by 11am on Monday 19th December for guaranteed delivery in time for Christmas*. Any orders placed after this time are not guaranteed and may be delivered in the New Year.

* for plant orders please place your order by midnight on Sunday 18th December. Any orders placed after this time will be delivered in the New Year.

Next Day Delivery

Please note we are currently NOT offering next day delivery, apologies for any inconvenience this may cause.

Standard Delivery

* You'll get free standard UK mainland delivery on all orders over £50, however some exceptions may occur.

Unfortunately for a small number of postcodes in remote areas of mainland UK we cannot guarantee free delivery. As a charity we set our postage charges according to our courier and have to pass on any additional charges. If you are unsure if your postcode falls into one of these areas please phone our customer services: 01726 818891.

Affected postcodes & delivery charges are as follows:

• PO30 – PO41 (Isle of Wight) - £19.10

• HS1 – HS9, IV40 – IV56, KA27 – KA28, KW15 – KW17, PA20, PA41 – PA49, PA60 – PA78, PH41 – PH44, ZE1 – ZE3 - £39.68

• All other Highlands, Grampian and Offshore Islands - £26.59 (but please check with our customer services department to see if your postcode falls into one of these addresses)

• BT1 – BT94, IM1 – IM9 and TR21 – TR25 - £19.14

• GY1 - GY9, JE1 - JE4 - £36.21

• Alderney, Sark & Herm - £47.21

• Southern Ireland - £19.20

We can only send plants, seeds and very large products (e.g. water butts and composters) to delivery addresses in mainland UK.

For deliveries outside of the UK please call our customer services team on 01726 818891.

Bouquets, wreaths & garlands

All bouquet, wreath and garland deliveries are free. An additional £8.50 surcharge applies to a Saturday delivery only. Order your flowers before 11am the day before, and we will deliver them to you Tuesday – Friday.

Seeds (UK-only):

  • UK: £2.75
  • Europe: Price on application
  • Rest of the world: price on application

Plants (UK-only) and all other products:

  • UK: £5.75
  • Europe: Price on application.
  • Rest of world: price on application.

Why we dispatch some products directly from our suppliers

This helps to reduce the products' carbon footprint as there are less transport miles. It also helps to keep costs lower.