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Ordering & Delivery

Delivery Times

Christmas Delivery

Place your order by midnight on Sunday 17th December for guaranteed delivery in time for Christmas.

Any orders placed after this time are not guaranteed and may be delivered in the New Year.

Delivery times

Most products are dispatched within 1-2 working days of receiving the order. We'll let you know by email when your order has been dispatched.

Your order will normally reach you within 3-4 days. It may take a little longer in busy periods.

Plants will take up to 10 - 12 days to reach you. Order your plants by 4pm on Friday for delivery the following week (except Bank Holidays).

We would like you to receive your plants as fresh and lovely as they are when they are here. Therefore we only send them out at the beginning of each week so the plants are not sat in a cold warehouse over a weekend. We have a few brilliant nurseries who grow our plants for us. They only deliver the plants to us on at the beginning of the week as this reduces the miles they need to be taken for delivery.

Bouquets, wreaths and garlands cannot be delivered on a Sunday and a Saturday delivery surcharge of £8.50 does apply. Order your flowers before 11am the day before, and we will deliver them to you Tuesday – Friday for free on the UK mainland.

Please note that are delivery dates are subject to change and sometimes wintry weather can have an impact on deliveries but we always do our best to tell you if there's a delay. Please do check back here from time to time, where we'll let you know if there are any changes to our delivery times.

Delivery Prices

Remember that standard delivery is FREE for orders over £50*. If delivery is free we'll tell you on the product page and at the checkout.

*UK Mainland free delivery may incur some delivery exceptions. Unfortunately for a small number of postcodes in remote areas of mainland UK we cannot guarantee free delivery. As a charity we set our postage charges according to our courier and have to pass on any additional charges. If you are unsure if your postcode falls into one of these areas please phone our customer services: 01726 818891.

Bouquets, wreaths & garlands

* All bouquet, wreath and garland deliveries are free. An additional £8.50 surcharge applies to a Saturday delivery only. Order your flowers before 11am the day before, and we will deliver them to you Tuesday – Friday.