The smiling face of Laura Brown, Retail & Admissions Assistant, is one of the first things to greet visitors when they arrive at the Eden Project. She shares her favourite moments with us.
"Admissions has a vibrancy all of its own. There’s always a buzz of excitement and anticipation as our visitors get ready to enter into the site, having walked from the car parks past plants, pictures, artwork, rammed earth walls…. They’re the box holding the gift, which you get to open when you stand on the Lookout and see Eden laid out ahead of you. One of the best parts of my role is sending people through that door.
And you never know what you might be asked next! It's all about making it personal and appropriate. One of my most memorable moments at Eden was using the basic British Sign Language skills I’d recently learned on a course. It was a busy day at the tills and at one point the father signed to his family. Without thinking, I signed to the gentleman that I’d been learning sign language and knew a little. He was amazed and laughed, telling me his little girl was deaf and that they were also learning to sign. I signed asking her name and telling her mine, and had a simple conversation.