Universal Credit / Pension Credit Day Ticket

You will be required to show proof of either your Universal Credit, Pension Credit, Employment and Support Allowance or other UK legacy benefit on arrival. Find out how to get a proof of benefit letter.

An ID or identifiable proof of the visitor matching the details of the proof of benefit letter will be required on arrival.

The proof of benefits letter must be dated within 12 months of the day of your visit.

Yes, you can purchase these Day Tickets for up to two adults and two children aged 5-15 (under 5s go free) from the same household. Children under 5 remain free all year round, but will still need a valid timed entry ticket. When booking online, please select the number of family members that will come with you (up to a maximum of four people from the same household). Please note any additional guests will also need a valid form of admission.

The offer is available for visitors receiving Universal Credit, Pension Credit or UK Legacy Benefits such as: Personal Independence Payment (PIP), Attendance Allowance, Disability Living Allowance, Housing Benefit, Income-related Employment and Support Allowance (ESA), Income-based Jobseeker's Allowance (JSA), Child Tax Credits (CTC), Working Tax Credits (WTC) and Income Support. An identifiable proof of the visitor as a recipient of any of the list above will be required on arrival.

Locals' Passes are valid for a year from the day of purchase and are not refundable. If you normally renew your Locals’ Pass via Direct Debit and would like to cancel it, please let us know before your next renewal date. We will notify you by email (or post if you have requested) about your automatic renewal at least 10 working days in advance of the renewal date, as agreed in the Direct Debit guarantee, and this will include details of how to cancel your Direct Debit if you wish to do so. After this day, pass holders can still cancel with their bank.

Please note that your Locals’ Pass gives you unlimited access to Eden Project for one year from the day of purchase, and this ticket is only valid for one day.

The Day Ticket is only valid for one day. If you’d like to visit again, you’ll have to purchase another ticket. If you live in Cornwall or Devon you can purchase a Locals’ Pass.

Availability:

• A limited number of universal credit and pension credit tickets can be bought online in advance or on the gate on the day of visit. Online bookings are strongly  encouraged to ensure availability. Tickets are subject to availability. The Eden Project reserves the right to withdraw this ticket offer at any point. 

Validation:

• The offer is available for visitors receiving universal credit, pension credit or UK legacy benefits such as: (PIP) personal independence payment, attendance allowance, disability living allowance, housing benefit, income-related employment and support allowance (ESA), income-based jobseeker's allowance (JSA), child tax credits (CTC), working tax credits (WTC) and income support. An identifiable proof of the visitor as a recipient of one of the list above will be required on arrival.

Refunds: 

• Universal credit and pension credit Day Tickets are non-refundable.

Start date and expiry: 

• Day Tickets are valid for one day only. If booked online, the ticket is only valid for the date selected at the time of booking.

Proof of eligibility: 

• The offer is available for visitors receiving Universal Credit, Pension Credit or UK legacy benefits such as: (PIP) Personal Independence Payment, Disability Living Allowance, Attendance Allowance, Housing Benefit, income-related Employment and Support Allowance (ESA), income-based Jobseeker's Allowance (JSA), Child Tax Credits (CTC), Working Tax Credits (WTC), Income Support. An identifiable proof of the visitor as a recipient of either of the list above will be required on arrival.
• Up to 4 people (2 adults and 2 children 5-16) from the same household can benefit from this offer. Proof of age may be requested on the gate.

General use: 

• Your Universal Credit / Pension Credit Day Ticket cannot be used in conjunction with any other offer and remains the property of Eden Project Limited. The Day Tickets are non-transferable. Day Tickets may be cancelled and the holder refused entry if the holder is unable to confirm proof of identity to match their ticket or booking. Tickets may not be re-sold. Subject to availability. The Eden Project reserves the right to withdraw this ticket type at any point.