Eden Project Locals' Pass

All visitors to Eden are strongly encouraged to pre-book a time slot in advance of each visit, including Locals' Passholders. Limited timed entry tickets are now available to pre-book for dates up until 30 September 2023. We'll release tickets for dates beyond this soon. 

Please bring your Locals' Pass with you when you visit Eden. If you've lost your Pass, to help us get visitors safely and efficiently into the Eden Project during their allotted time slot, we would advise you to contact our Box Office about this in advance, so that we can help ahead of your visit (boxoffice@edenproject.com; 01726 811972 daily 9.30am - 4.30pm Monday to Friday, and 10am - 12pm Saturday and Sunday).

Please read our FAQ on this topic below.

Our Locals' Passes are available to purchase until 30 June 2023.

We currently only accept credit and debit cards as payment methods.

Direct Debit Passholders

If you have a Locals' Pass from 2022/2023 which you bought via Direct Debit, we'll renew this automatically on or immediately after 1 April 2023. You will have received an email or letter from us with your full renewal details, but if you do have any questions, please contact our Box Office team on 01726 811972 who will be able to help.

If we're unsuccessful in renewing your Locals' Pass via Direct Debit, we'll be in touch to let you know and you'll need to repurchase your Pass by following the link on this page. 

One-off card payment Passholders

If you hold a Locals' Pass that you purchased with a one-off card payment, your Pass will expire on 31 March 2023. 

If you renew your Locals' Pass by Direct Debit, each year we will notify you by email (or post if you have requested) about your automatic renewal at least 10 working days in advance of the renewal date, as agreed in the Direct Debit guarantee.

Activating your renewed Pass
Any Pass holders who are renewing their Pass by Direct Debit won’t need to get a re-issued card. Please simply bring along your existing Pass(es) when you visit. Any new Pass holders in the family should also bring a suitable form of identification.

Amending your renewal
If you need to let us know about any changes to your Direct Debit renewal (such as change of bank details, or switching to a different type of Locals' Pass, such as from Adult to Senior, or Child to Adult, please contact us to let us know ahead of the renewal date (via 01726 811972 or boxoffice@edenproject.com).

Cancelling your renewal
If you would like to cancel your Direct Debit renewal, please contact us to let us know ahead of the renewal date (via 01726 811972 or boxoffice@edenproject.com). We would advise you to cancel this directly with your bank as well. 

Locals’ Passes are available exclusively to residents of Cornwall and Devon, and purchasers do require proof of residence. When you first visit with your Locals' Pass please bring with you the appropriate forms of identity, chosen from the list below:

Either:

Proof of residence with photo ID

Ideally, you should bring one piece of identity that shows your primary residence in either Devon or Cornwall (i.e. postcodes starting with TR, PL, TQ or EX), and has your photo on, such as a driving licence showing your current address.

Or:

Non-photo proof of residence plus photo ID

If your photo ID does not show your Cornwall or Devon address (i.e. it is a bus pass or work badge and does not show your address), please also bring in additional proof of your residence in Cornwall or Devon, such as a utility bill.

Or:

Three forms of proof of residence

If you have no photo ID at all, please bring three pieces of identity that show residence in either Devon or Cornwall (i.e. postcodes starting with TR, PL, TQ or EX), such as utility bills.

Proof of residence for children

Buying a Locals' Pass for your child as well? Simply bring them along with you, and we'll use your own proof of residence. If you're sending them along with an adult who doesn't live at your house, please get them to bring in your own proof of residence.  

Proof of age

Please bring a valid form of ID stating your date of birth.

Student ID

When you visit, please bring proof of being a full-time student (such as an NUS Extra card or a student ID card). 

Alongside this you'll also need valid proof of residence, see above for details. 

If you've lost your Pass, to help us get visitors safely and efficiently into the Eden Project during their allotted time slot, we would advise you to contact our Box Office about this in advance, so that we can help ahead of your visit (boxoffice@edenproject.com; 01726 811972 9.30am - 4.30pm Monday to Friday, and 10am - 12pm Saturday and Sunday).