The Eden Project will reopen on 17 May 2021. Timed entry tickets are now available to pre-book online for dates up to 5 September.

Visiting during coronavirus

Please note, health and safety have been our top priority as we reopened the Eden Project during coronavirus. As you’d expect, we’ve had to introduce a few adjustments to our site, which change the way we ensure accessibility. This includes the suspension of our land train and park and ride services and the temporary closing of narrow paths. Please read this page carefully, as things may have changed since your last visit.

In this guide

  1. Before you arrive: planning your visit and personal assistance
  2. How to get to the Eden Project
  3. When you arrive
  4. During your visit
  5. Leaving
  6. Useful contacts

1. Before you arrive: planning your visit and personal assistance

Assistance dogs

Assistance dogs are welcome at Eden and water is available for them around the site. Find out more about bringing dogs to the Eden Project.

Personal assistants

If you have personal assistants to help you, there is no admission charge for them.

Wheelchairs

We welcome all types of mobility vehicles and we also have a number of manual wheelchairs (approx 40) which are free of charge and available to borrow on a first come first served basis (*booking isn’t necessary for the manual chairs*). These are available in the Apple car parks and Visitor Centre. All wheelchairs are routinely cleaned by stewarding staff before after use.

We have six powered chairs (subject to operational availability) which are available to book in advance; we recommend one month's notice to avoid disappointment. The weight limit for these chairs is 21 stone; you can find out more in our powered wheelchair safety guide.

If you would like to book a powered chair please get in touch directly with the Eden Team on boxoffice@edenproject.com or call us on 01726 811911.

"We visited the Eden Project with my 87-year-old frail mum. The help given from start to finish was excellent."

TripAdvisor comment

All-terrain Tramper mobility scooter 

We are pleased to partner with Countryside Mobility to offer an all-terrain ‘Tramper’ mobility scooter, enabling you to discover our extensive Outdoor Gardens and estate. Able to take on the steeper gradients of our former clay-pit, the Tramper allows previously challenging areas to be easily explored.

As we have just one Tramper available for hire, it is strongly recommended to book ahead.

If you would like to book a Tramper please get in touch directly with the Eden Team on boxoffice@edenproject.com or call us on 01726 811911.

2. How to get to the Eden Project

Please check our Directions page, which includes information on how to get here on foot, by bike, car, public transport, or from the airport.

3. When you arrive

Parking

When you drive into the Eden Project please display your Blue Badge clearly if you have one. If you are not a Blue Badge holder but require certain access needs, please speak to a car park attendant on arrival or contact us on 01726 818558 prior to your visit. 

We have three access designated car parks in Apple 1, Apple 2 and Banana. These are not solely limited to those who are in possession of a Blue Badge but can also be utilised by those who have mobility issues, require a wheelchair or have organised access assistance. 

If you have any questions about accessible parking and access issues please call our Access Eden helpline on 01726 818558 or 01726 811911 for the main switchboard.

Accessible parking

When you drive into the Eden Project please display your Blue Badge clearly if you have one. If you are not a Blue badge holder but need accessible parking please speak to a car park steward when you arrive. Accessible parking spaces are available in car parks Apple 1, Apple 2 and Banana. The car park stewards will direct you. To get to the Visitor Centre from Apple 1 car park you need to go down a tarmac path. The path is 32 metres long. The gradient is 1:18 with a short steeper section at 1:10. You can book assistance before you arrive. Please telephone our access line on 01726 818895 for more information or 01726 811911 for the main switchboard. There are manual wheelchairs available in Apple 1 car park.

Drop-off points

Apple 1 and 2 car parks are available as drop-off points – for directions just ask any of our car park stewards. If further assistance is required please call the steward team on 07929 202408.

Taxi drop-off

The taxi drop off point is Banana coach park where you will also find toilet facilities and lockers.

Visitor Centre

In front of the Visitor Centre there is a covered area. This area has flat level access. There are toilets and a cash point and on the right is the Visitor Centre where you buy tickets and enter the Eden Project. If you need to borrow a wheelchair or would like assistance please see a steward in the Visitor Centre.

Accessible toilets

Accessible facilities are open in the Visitor Centre and ground floor of the Link building (in between the Biomes). A Changing Places toilet is also available in the Visitor Centre. The Changing Places accessible toilet in the Visitor Centre includes a height adjustable changing bench, a hoist system, shower and space for one person with a disability and up to two personal assistants. We also have ADI toilets on site for the blind or visually impaired: one in the Link and one in the Visitor Centre.

"That @edenproject has a loo with a bench and hoist makes it one of only a few places we can have a family day out"

Visitor tweet

4. During your visit

a) Getting Around

Gradients and surfaces

The Eden Project is an old clay mine and as such it is a challenging site with a variety of gradients. Zig-zag paths that cross the slopes have been used to keep steep gradients to a minimum. Path surfaces on site inside and outside the biomes are tarmaced except for some of the paths in the Outdoor Gardens in the Wild Cornwall area. Please note that the upper floor of the link building, whilst accessible, is a decked area, so could prove bumpy for some mobility vehicles. If you experience, or think you might experience problems please contact a member of staff either before your visit or whilst you're here.

Recommended routes

The easy access route from the Visitor Centre to the Core is not available due to the narrow footpaths between the bridge and the Visitor Centre. To help with navigating the site, areas within the Outdoor Gardens that are not wheelchair accessible are highlighted on signposts. 

The Core external lift is available for use, with a hand sanitiser installed at the entrance.

b) Accessible services and facilities

To help Eden provide you with the best possible service we ask you to provide any access requirements you may have when booking your tickets. The box office staff are fully trained to help with any information regarding access and have attended TypeTalk training. Tickets can be booked by telephoning the box office on 01726 811911 or on the Tickets page of our website.

"A fab day out - huge thought has gone into wheelchair accessibility"

Review on Euan's Guide

c) Toilets

All toilets on site are easily accessible and offer accessible facilities. They are located in Banana coach park, the Visitor Centre (on the left as you come in), The Core and in the Link Building between the Biomes.

Our accessible toilets in the Visitor Centre and Link are equipped with the RoomMate device, which plays a bespoke audio description allowing blind and visually impaired visitors to navigate the space. Listen to a taster online.

"Our son has many sensory issues. So it is a wonderful place for him to engage his needs"

Visitor comment

d) Food and drink

The restaurants and cafés at Eden offer vegetarian, vegan and gluten-free options. As well as enjoying the food you can also find out all about food and how it grows at Eden. We support the local economy by buying local food when we can.

Our permanent catering outlets and bars have dropped counters to help with accessibility.

e) Seating and shelter

Eden has plenty of sheltered and indoor spaces as well as the great outdoors. There are also plenty of places to take a rest, on a seat or on some grass.

f) Medical assistance

If you require medical assistance please speak to a member of the Eden Team who will call a member of the First Aid Team. We have a First Aid room in the Visitor Centre, the Link Building and the Core. We also have a paramedic onsite.

g) Sensory highlights

The Eden Project is a feast for all the senses.

  • Sight
    After arriving at Eden you will go through the Visitor Centre and step out onto the viewing platform where you will be presented with the spectacle that is Eden. The breathtaking landscape encircles the Biomes, giant stage and the Core, our unique copper roofed building. The more you look the more you see. As you explore you will be tantalised by the colours, shapes and patterns that present themselves! Eden is a living project that will be different every time you come.
  • Touch
    The Biomes offer a full sensory experience as you travel from the temperate tropics outside through the humidity of the Rainforest Biome and the dry warmth of the Mediterranean Biome. There are many natural textures that can be explored in the Outdoor Gardens, particularly in Wild Cornwall. 
  • Sound
    Listen to the roar of the waterfall in the Rainforest Biome, or see if you can identify some of the British birds that have made the Outdoor Gardens their home. Every summer Eden puts on the Eden Sessions, a series of outdoor concerts; come and experience the joy of music in the magical setting of Eden.
  • Smell
    Take in the rich smell of nature decomposing in the Rainforest Biome and the dry fragrance in the Mediterranean Biome. Outside you will find a range of heady scents through the garden of flowers, lilies, sweet peas and many more!
  • Taste
    Enjoy the fresh taste of local produce at all of the restaurants and cafes or try our own Eden Ale, brewed with St Austell Brewery. Cool down with a Cornish ice cream or take home a tempting treat from the Shop.

h) Rainforest Canopy Walkway

The whole Walkway, except the Canopy Rope Bridge, is accessible to wheelchairs and buggies. We have worked with the Sensory Trust to make sure the experience is great for all ages and abilities.

i) Ice skating with a wheelchair

When our ice rink is open during the winter we welcome manual wheelchair users on it.

j) Zipwire access 

We have a number of adventure activities at the Eden Project, run by our friends at Hangloose. They are happy to open the zipwire an hour early (on request) so that disabled users can have exclusive use of the areas, offering a relaxed atmosphere to enjoy the SkyWire with friends or family. Find out more.

5. When you leave

Pick-up point

We invite you to use the Apple Car Parks as pick-up points. 

Buses

Find out more about buses from the Eden Project on our page on public transport. These leave from Banana car park.

Feedback

We are always looking for feedback, good or bad, on the service and experience that we provide. Please take the time to let us know about your visit, what worked and what could work better.

"Fantastic feedback from visitors [to Eden], saying everything is thought through from start to finish."

Rough Guide to Accessible Britain

6. Useful contacts

Eden information line

Telephone 01726 811911 for general information.

Box office

Email boxoffice@edenproject.com for box office enquiries.

Eden Access volunteers

Telephone 01726 818558

Powerchair bookings

01726 811911

Countryside Mobility

Countryside Mobility provide our all-terrain ‘Tramper’ mobility scooter.

Sensory Trust

This access guide for the Eden Project has been developed by the Sensory Trust. The guide is based on the Access Chain which looks at access through the stages of a visitor’s experience.

More from the Eden website