Accessibility guide
The Eden Project aims to provide a great experience for all ages, abilities and backgrounds.
We work hard to make our site as accessible as possible for everyone and we are proud to have won multiple awards for our accessibility and inclusivity.
In addition to the information on this page, AccessAble offers a range of in-depth access guides to the Eden Project on its website.
In this guide
1. Before you arrive: planning your visit and personal assistance
Visit AccessAble for supplementary in depth accessibility guides.
Assistance dogs
Assistance dogs are welcome at Eden and water is available for them around the site. Find out more about bringing dogs to the Eden Project.
Personal assistants
If you have personal assistants to help you, there is no admission charge for them.
Wheelchairs
We welcome all types of mobility vehicles and we also have a number of manual wheelchairs (approx 25) which are free of charge and available to borrow on a first come first served basis. Booking is not necessary for the manual chairs. These are available in the Apple car parks and Visitor Centre. All wheelchairs are routinely cleaned by stewarding staff before and after use.
A self-propelled wheelchair is available to book in advance. Having access to the wheels means you can change the direction you are facing without relying on another person.
If you would like to book a self-propelled wheelchair, please get in touch directly with the Eden Team by emailing guestservices@edenproject.com or call us on 01726 811911.
Electric mobility scooters
Our mobility scooters are perfect for anyone who requires more assistance getting around. We have six scooters (subject to operational availability) which are available to book in advance.
The day-hire cost is £20, which goes towards the provision of this service, and is non-refundable. You will still require a valid form of Eden admission for your visit.
The weight limit for these chairs is 31.5 stone (441 pounds/200kg), and you can find out more in our scooter safety guide. We suggest a lower age limit of 14 years for scooter hire. However, if you’re looking to hire a scooter for a child, please contact our Guest Services team, who will be happy to discuss your needs and advise further.
You can book a scooter below (subject to availability), or for more information please get in touch directly with the Eden Team by emailing guestservices@edenproject.com or call us on 01726 811911.
£20 for day hire
Information for people with visual impairment
Information for people with visual impairment
We have a text reader available to borrow, which can help with reading and interpreting signs. It requires a £10 refundable deposit. The device is a magnifier and offers various colour contrast options to support different visual needs.
Children's pushchairs
We have a range of single and double pushchairs (subject to operational availability) which are available to book in advance below.
The day-hire cost is £10 for a single pushchair, and £14 for a double pushchair. This fee is non-refundable. You will still require a valid form of Eden admission for your visit.
Single pushchairs have a maximum user weight of 60lbs/27kg. Double pushchairs have a maximum combined user weight of 100lbs/45kg).
£10 for day hire
£14 for day hire
2. How to get to the Eden Project
Tripadvisor review
We visited the Eden Project with my 87-year-old frail mum. The help given from start to finish was excellent.
3. When you arrive
4. During your visit
Gradients and surfaces
The Eden Project is an old clay mine and as such it is a challenging site with a variety of gradients. Zig-zag paths that cross the slopes have been used to keep steep gradients to a minimum. Path surfaces on site inside and outside the biomes are tarmaced except for some of the paths in the Outdoor Gardens in the Wild Cornwall area. Please note that the upper floor of the link building, whilst accessible, is a decked area, so could prove bumpy for some mobility vehicles. If you experience, or think you might experience problems please contact a member of staff either before your visit or whilst you're here.
Recommended routes
The easy access route from the Visitor Centre to the Core is available. To help with navigating the site, areas within the Outdoor Gardens that are not wheelchair accessible are highlighted on signposts.
Our Core external lift is available for use. The zig-zag pathway is the best route available between our Visitor Centre and Biomes.
Visit AccessAble for supplementary in depth accessibility guides.
To help Eden provide you with the best possible service we ask you to provide any access requirements you may have when booking your tickets.
The Guest Services staff are fully trained to help with any information regarding access and have attended TypeTalk training.
Tickets can be booked by telephoning our Guest Services on 01726 811911 or on the tickets page.
Visit AccessAble for supplementary in depth accessibility guides.
All toilets on site are easily accessible and offer accessible facilities. They are located in Banana coach park, the Visitor Centre (on the left as you come in), The Core and in the Link Building between the Biomes.
Our accessible toilets in the Visitor Centre and Link are equipped with the RoomMate device, which plays a bespoke audio description allowing blind and visually impaired visitors to navigate the space. Listen to a taster online.
Visit AccessAble for supplementary in depth accessibility guides.
The restaurants and cafés at Eden offer vegetarian, vegan and gluten-free options. As well as enjoying the food you can also find out all about food and how it grows at Eden. We support the local economy by buying local food when we can.
Our permanent catering outlets and bars have dropped counters to help with accessibility.
Visit AccessAble for supplementary in depth accessibility guides.
Eden has plenty of sheltered and indoor spaces as well as the great outdoors. There are also plenty of places to take a rest, on a seat or on some grass.
Visit AccessAble for supplementary in depth accessibility guides.
If you require medical assistance please speak to a member of the Eden Team who will call a member of the First Aid Team.
We have a First Aid room in the Visitor Centre, the Link Building, the Stage and the Core.
The Eden Project is a feast for all the senses.
- Sight
After arriving at Eden you will go through the Visitor Centre and step out onto the viewing platform where you will be presented with the spectacle that is Eden. The breathtaking landscape encircles the Biomes, giant stage and the Core, our unique copper roofed building. The more you look the more you see. As you explore you will be tantalised by the colours, shapes and patterns that present themselves! Eden is a living project that will be different every time you come. - Touch
The Biomes offer a full sensory experience as you travel from the temperate tropics outside through the humidity of the Rainforest Biome and the dry warmth of the Mediterranean Biome. There are many natural textures that can be explored in the Outdoor Gardens, particularly in Wild Cornwall. - Sound
Listen to the roar of the waterfall in the Rainforest Biome, or see if you can identify some of the British birds that have made the Outdoor Gardens their home. Every summer Eden puts on the Eden Sessions, a series of outdoor concerts; come and experience the joy of music in the magical setting of Eden. - Smell
Take in the rich smell of nature decomposing in the Rainforest Biome and the dry fragrance in the Mediterranean Biome. Outside you will find a range of heady scents through the garden of flowers, lilies, sweet peas and many more! - Taste
Enjoy the fresh taste of local produce at all of the restaurants and cafes or try our own Eden Ale, brewed with St Austell Brewery. Cool down with a Cornish ice cream or take home a tempting treat from the Shop.
Visit AccessAble for supplementary in depth accessibility guides.
The whole Walkway, except the Canopy Rope Bridge, is accessible to wheelchairs and buggies. We have worked with the Sensory Trust to make sure the experience is great for all ages and abilities.
Visit AccessAble for supplementary in depth accessibility guides.
When our ice rink is open during the winter we welcome manual wheelchair users on it.
We have a number of adventure activities at the Eden Project, run by our friends at Hangloose. They are happy to open the zipwire an hour early (on request) so that disabled users can have exclusive use of the areas, offering a relaxed atmosphere to enjoy the SkyWire with friends or family. Find out more.
5. When you leave
Visitor comment
Our son has many sensory issues. So it is a wonderful place for him to engage his needs.
6. Useful contacts
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