Ice skating

• We recommend that all skaters pre-book online.
• For the limited tickets that are still available on the day, we are accepting contactless payments on site.

• Please follow all safety and directional signage.
• Skating is always anti-clockwise.
• Please don’t cut across the ice, skate against the flow, play tag or form chains (two people holding hands is perfectly fine!).

• Our team clean throughout the day, sanitising frequently touched surfaces.
• All our ice skates, skating aids and equipment are sanitised after use.
• Objects left on the ice can be dangerous — things like food, drinks containers, gum, or litter of any kind.
• Please use the bins provided.

• For our penguin aids, the user needs to be able to walk and reach the handle; the maximum height for use is 120cm (approx. 3’11”) without skates on.
• Our snowmen aids are exclusively for those who are taller than the 120cm height permitted for penguins, or for those with accessible needs.
• Please note, there are no refunds or part-refunds if a skating aid is not used or is only used for part of the session. Bookings are non-refundable. If the skating aid/s are not collected within 20 minutes of the start of the session, we reserve the right to make them available for resale and the reservation will be lost.

• We offer Eden Members 10% off standard skating prices. Members can take advantage of this discount by booking online, or by presenting their Membership card at the tills.

• Skate sizes start at child's size 8 (EU 25) and go up to adult's size 15 (EU 50).
• We offer bob skates for toddlers in child's sizes 5-10 which fit over shoes. However, for smaller sizes in particular, suitability depends on the style of the shoe.
• Socks must be worn with skates and we do advise that an extra pair of socks is worn for comfort.

• Children aged 14 years and over do not need to be accompanied.
• Children aged 8-13 years must have a parent or guardian available either on the ice or around the rink.
• Children aged 7 years and under must be accompanied by a parent or guardian on the ice, except during skating lessons. We advise 1-on-1 supervision for children less than 5 years of age.

Yes - the Ice Rink Café will open on weekends and during local school holidays, serving responsibly sourced burgers, fries, delicious cakes and hot and cold drinks. 

Bring a reusable cup with you and we'll give you 30p off hot drinks. We do not provide single-use cups, but you can borrow one of our reusable cups for a refundable deposit of £2.50 – just keep hold of your receipt and return your cup to any of our tills before the end of your visit.  

Come and enjoy a warming hot chocolate whilst watching your friends and family on the ice!